Refund policy

Return/Exchange Policy

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Return For Refund/Exchange

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund or exchange, all items must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error and any item that is returned more than 30 days after purchase, is not eligible for a refund or exchange.

Exchanges (if applicable)

We will gladly exchange any item for a different color or size within 30 days from purchase. The original item must be unused and in the same condition that you received it.

Please indicate the color and/or size of the item you are requesting on the receipt and send the exchange to:

Sorority Intimates & Clothing Company

28610 US 290, F09 #191

Cypress TX 77433, US

The customer is responsible for paying for shipping costs for returning or exchanging your item. Unfortunately, shipping costs are non-refundable. Exchange shipping must be paid prior to the exchanged item being shipped to the customer.
Depending on the shipping address, the time it may take for your exchanged product to reach you, may vary.

Refunds (if applicable)
Please mail return to:

Sorority Intimates & Clothing Company

28610 US 290, F09 #191

Cypress TX 77433, US.

Include original receipt or printed order confirmation. Indicate refund on your receipt.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If a refund is approved, then your refund will be processed minus a 4% restocking fee, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Cancelled Orders (if applicable)

4% Restocking/Payment Processing fee will be deducted from all cancelled orders.

Late or missing refunds
Where a refund has been approved and you have not received a refund to your original payment method in 5 business days, please contact us by email at info@sororityintimates.com

Shipping Costs
To return a product for refund or exchange, mail items to:

Sorority Intimates & Clothing Company

28610 US 290, F09 #191

Cypress TX 77433, US

The customer is responsible for paying for shipping costs for returning or exchanging your item. Unfortunately, shipping costs are non-refundable. Exchange shipping must be paid prior to the exchanged item being shipped to the customer.

Depending on the shipping address, the time it may take for your exchanged product to reach you, may vary.

If you are shipping a purchase over $75, please consider using a trackable shipping service or purchasing shipping insurance. Sorority Intimates & Clothing Company cannot guarantee that we will receive your returned item.